Disable LastPass AutoFill in the Admin Portal

Symptoms

If your company is leveraging LastPass, its browser extensions, and JumpCloud’s Admin Portal, LastPass may be erroneously auto-filling information fields and attributes in JumpCloud user panels.

Causes

This is caused by LastPass explicitly ignoring the JumpCloud-configured setting (flag), autocomplete=false, in the Admin Portal. LastPass will ignore this JumpCloud setting until it is also configured in LastPass.

Resolution

LastPass admins or users can set the option to respect JumpCloud autocomplete=false setting in LastPass with the following steps:

Click on the LastPass browser extension and select Account Options.
Navigate to Extension Preferences > Advanced.
Select the Respect AutoComplete=off: allow websites to disable Autofill checkbox.
Click Save.

For more information, see How do I change my Advanced settings in Preferences for LastPass?

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