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Release Notes 2024

Interested in previous release notes? See last year's feature releases: Release Notes 2023. Alternately, see our List of Bug Fix Reports or List of JumpCloud Agent Release Notes, updated weekly.

December

December 16, 2024

RADIUS Update

December 10, 2024

SaaS Management Update

  • JumpCloud Go is no longer required for discovering unmanaged applications. However, if an organization does not have JumpCloud Go enabled as a feature, the end users still must have the JumpCloud Go browser extension.
    • Admins may choose to distribute the browser extension via policies, or can instruct end users to download the extension.
    • See Get Started: SaaS Management to learn more.

December 9, 2024

Device Monitoring and Alerting

We're excited to announce the release of JumpCloud Device Monitoring and Alerting, which  enables you to proactively monitor your devices and key directory events. This release provides a flexible, customizable alerting framework that empowers IT teams to stay ahead of potential issues.

  • Key Features:
    • Customizable alerts tailored to your specific needs 
    • View and manage alerts from the Admin Portal or the MTP 
    • Monitor device health (availability, software, uptime, disk, battery)
    • Monitor Policy, Command and Software Management results.
    • Monitor the directory for user addition and privilege elevation events
    • Create your own alerts via command execution monitoring

November

November 21, 2024

SaaS Management Update

  • Now admins can easily add applications manually to start tracking, warning, and blocking access to applications even before automatic discovery.

See Configure SaaS Management > Manually Add Apps to learn more.

Software Management

We're excited to announce the release of the JumpCloud App Catalog for Windows! Use the app catalog to install and easily manage popular Windows desktop applications that may not be available through the Microsoft Store. Configure apps to auto-update to reduce manual overhead and minimize the organizational risk associated with outdated software. These ten apps are now available in our catalog:

  • 1Password
  • Adobe Acrobat Reader DC
  • Chrome
  • Firefox
  • Google Drive
  • OneDrive
  • OpenVPN
  • Slack
  • Webex
  • Zoom

See Use the JumpCloud App Catalog for Windows to learn more.

November 11, 2024

JumpCloud University (JCU) Enhancements

We've released two new courses, which are free to access for all JumpCloud customers, and a certification path for partner accounts:

October

October 31, 2024

Navigation in the Admin Portal

  • We’ve added a keyboard shortcut (⌘/Ctrl + K) to make navigating JumpCloud even easier. Enter a search term and quickly jump between areas of the Admin Portal.

October 30, 2024

Mobile Device Management in JumpCloud

October 21, 2024

Remote Assist Updates

October 10, 2024

JumpCloud Go™ Enhancements

  • We’ve added a section to the User Portal > Security > Multi-Factor Authentication to manage JumpCloud Go sessions on user devices. Logging out of the User Portal no longer terminates an active JumpCloud Go session.

Remote Assist Updates

  • JumpCloud Remote Assist now ships with two separate packages for architecture-specific binaries – ARM64 for Apple Silicon and x86_64 for Intel.
  • This update:
    • Improves performance for Apple Silicon (M1, M2, M3) Macs
    • Maintains full support for Intel-based Macs
    • Automatically selects the appropriate binary
    • Requires no additional configuration

October 9, 2024

SaaS Management

  • SaaS Management gives you visibility, insight, and control over shadow IT in your org. Discover and track SaaS app use on user devices using the JumpCloud Go™ browser extension, while seamlessly integrating with existing JumpCloud SSO apps.
  • Categorize SaaS apps based on your org’s policies and gain the ability to restrict access with customizable warning or blocking messaging.
  • Gather usage insights and manually track SaaS app licensing information to help streamline your application portfolio and minimize unnecessary costs and SaaS sprawl.

JumpCloud University (JCU) Enhancements

We've released three new courses, which are free to access for all JumpCloud customers:

October 2, 2024

Password Settings in the Admin Portal

  • We’ve changed the default behavior for password policy changes. When you make changes to your users’ password requirements, they’ll be forced to comply on their next password change (not immediately), but you can still set a firm compliance date.

JumpCloud University (JCU) Enhancements

We've released four new troubleshooting courses, which are free to access for all JumpCloud customers:

September

September 30, 2024

JumpCloud Go™

  • JumpCloud Go sessions automatically refresh when a user logs in to or unlocks their managed device. Accessing a JumpCloud protected resource in the browser is seamless without additional verification challenges.

September 26, 2024

Navigation in the Admin Portal

  • The former Discover page is now called Get Started! Return to Get Started to view your JumpCloud onboarding path, with personalized suggestions and guided support for getting the most out of JumpCloud.

September 18, 2024

API Filter Enhancements

  • The pipe | character can now be “escaped” using the backslash \ character, enabling use within a search term while using the in and nin API filter operators.
  • Previously, the pipe | operated only as a filter separator and couldn’t be used within a search term.
  • This change applies only to API requests. See the JumpCloud API Docs to learn more about operators and see additional examples.
  • The following example filter will return users with any of the following department values:
    • Finance | Accounting
    • IT

GET /systemusers?filter=department:$in:Finance \| Accounting|IT

August

August 26, 2024

Remote Assist

  • We have enhanced the Remote Assist App to now automatically detect and terminate any existing agent instances on the end-user device when an admin attempts to establish a connection.
  • Previously if an agent instance was left running or became unresponsive, it blocked further remote connections until the instance was manually terminated.
  • This enhancement ensures that admins can consistently establish new sessions without manual intervention.

August 22, 2024

Windows MDM Policy Management with CSPs

JumpCloud Go™ Enhancements

  • We’ve enhanced the desktop authentication experience with a more intuitive flow, including new Register Device and verification screens.

August 12, 2024

Password Manager Desktop App Enhancements

  • We have enhanced the desktop app’s visual design and user interface to align with the Password Manager browser extension.
  • We have made improvements to shared folders so password sharing and management across teams is intuitive, efficient, and secure.
  • We have enhanced usability by adding multi-select functionality. Users can now sort items according to various criteria.
  • There are new options available under Settings such as Download Logs, Keyboard Shortcuts.

July

July 30, 2024

Password Settings in the Admin Portal

  • Admins can now enable users to reset their passwords from the User Portal when MFA is enforced, but they have not yet enrolled.

API Security Enhancement

  • The GET request for api/systemusers/reactivate/{id} has been deprecated and now returns a 404 error. It has been replaced with a POST request.
  • Replace the GET request with a POST request in any script, automation, or integration that makes this API request, for example:

GET https://console.jumpcloud.com/systemusers/reactivate/{id}?activation_email={email_address}

To be replaced with:

POST https://console.jumpcloud.com/systemusers/reactivate/{id}
{
activation_email: {email_address}
}

Dynamic Groups API Updates: memberQuery Filters

  • The less than or equal to $le and greater than or equal to $ge filter operators have been deprecated in favor of $lte and $gte.
  • This change only applies to API requests and is a retroactive update to align the filter syntax between Dynamic Groups and the rest of the API list endpoints. Dynamic Groups managed in Admin Portal are not impacted.
  • For more information on operators, see the JumpCloud API Docs. 

Deprecated memberQuery filter:

"memberQuery": {
    "queryType": "Filter",
    "filters": [
     "osFamily:$eq:darwin",
      "osVersionDetail.majorNumber:$ge:12"
    ]
  }

New memberQuery filter:

"memberQuery": {
"queryType": "Filter",
    "filters": [
    "osFamily:$eq:darwin",
      "osVersionDetail.majorNumber:$gte:12"
    ]
  }

July 29, 2024

Windows MDM Policy Management with CSPs

  • We have now introduced a new framework of Windows Policy Management that will allow IT admins to configure any company policies using a Configuration Service Provider (CSP). We have added six new policies:
    • Windows Wi-Fi Configuration Policy
    • Windows VPN Policy
    • Install Certificate Policy
    • Bluetooth Configuration Policy
    • Control Policy Conflict (enabled by default)
    • Windows Notification Service (enabled by default)
  • See Windows MDM Policy Management with CSPs to learn more.

July 16, 2024

Multi-Tenant Portal Security Settings

  • Global MFA Requirement: Admins with Billing can now bulk enforce MFA for all MSP admins in their tenant. From the Account > Settings tab, enable the setting under Global MFA Requirement.
    • When this setting is enabled, you will not be able to interact with the Require Multi-Factor Authentication setting on individual administrator accounts.
    • If the Global MFA Requirement setting is later disabled, MFA will still be enabled on individual administrator accounts, but the Require Multi-Factor Authentication setting is now editable on the individual administrator’s account.
  • See Manage MSP Admins in the MTP to learn more.

July 15, 2024

Remote Assist

  • We’ve now added an inactivity timer if the app is idle before joining a session or if it reopens after system login. This ensures that any idle instances of the app are closed as such idle instances prevent new admin-initiated unattended or consent based sessions. Previously this timer was only shown after a session was completed.
  • See Get Started: Remote Assist to learn more.

July 11, 2024

Software Management

  • We’ve added the ability to automatically keep Apple VPP applications up to date when the latest version becomes available in the App Store. This is an opt-in feature for existing apps, and the default behavior for new applications.
  • See Manage Software With Apple’s VPP to learn more.
  • Get started using this feature in the JumpCloud Admin Portal.

July 10, 2024

Mobile Device Trust 

  • Mobile Device Trust brings JumpCloud Go™ to Apple and Android mobile devices, enabling seamless authentication for users and support for device trust conditional access policies for admins.
  • Using the JumpCloud Protect app on Apple MDM and Android EMM enrolled devices, users can register their devices with JumpCloud Go, establishing device trust.

July 9th, 2024

Custom API Connector Enhancements

WS-Fed

June

June 28, 2024

Enhanced SuccessFactors Integration

  • JumpCloud Admins can now schedule hourly imports from SAP SuccessFactors using our Custom API Connector.

June 13, 2024

JumpCloud Protect Updates

  • JumpCloud Protect now supports passwordless authentication on mobile devices through JumpCloud Go.

June 6, 2024

API Security Enhancement

  • The GET request for api/systemusers/reactivate/{id} will be deprecated and return a 404 error on July 1st, 2024
  • As early as today, June 6th, 2024, replace the GET request with a POST request in any script, automation, or integration that is making this API request, for example:

GET https://console.jumpcloud.com/systemusers/reactivate/{id}?activation_email={email_address}

to instead use:

POST https://console.jumpcloud.com/systemusers/reactivate/{id} { activation_email: {email_address} }

June 5, 2024

Enhanced Browser Tab Names for Remote Sessions

  • When troubleshooting multiple Remote Assist sessions at the same time, we have now enhanced the browser tab names to display the Remote Assist session device name.
  • Previously, when multiple Remote Assist sessions were running on different tabs, all the tabs were named Jumpcloud Remote Assist, and the user had to click each tab to identify the device. 
  • With this enhancement, users can quickly identify the tab that is running a Remote Assist session for a particular device.

Enhanced Remote Assist Prerequisites Check on macOS Devices

  • Previously, when macOS users logged in to Remote Assist, the JumpCloud Remote Assist System Access dialog window would display until all necessary permissions were granted for Remote Assist to function correctly (Screen Recording, Accessibility and Full Disk Access).
  • We have now added an option for the user to dismiss the JumpCloud Remote Assist System Access dialog window.  If the user selects the new Do not show me this message again checkbox, they will not see the dialog on their next login, but will receive a system notification to remind them to grant full access to any remaining system settings. 
  • For more information, see Grant Permissions for the Remote Assist Agent on macOS Devices.


June 4, 2024

Google Workspace Integration Scheduled Updates

Product Roadmap

  • Our Product Roadmap is now available. Read about our latest features and find out what’s coming next.
  • Check it out!

May

May 21, 2024

Access Policies

  • We’ve added the new Operating System condition to give you the ability to include/exclude mobile or desktop devices in your access policies.
  • See Configure a Conditional Access Policy

May 20, 2024

Password Settings

  • We’ve enhanced our password complexity settings with two new policies. When applied, these requirements will take effect for users upon their next password reset:
    • Passwords can’t include repetitive or sequential patterns of three or more alphanumeric characters, such as Securepassword!111 or Securepassword!123
    • Commonly used passwords, such as test123, are not allowed
  • See Manage Password and Security Settings

May 14, 2024

Externally Managed Passwords Bulk Apply

May 9, 2024

Password Manager Directory Insights

Directory Insights

We've added four new Directory Insights events to track user WebAuthn MFA enrollments:

  • webauthncredential_beginregistration
  • webauthncredential_finishregistration
  • webauthncredential_update
  • webauthncredential_delete

May 8, 2024

Admin Portal Security Settings

  • Global MFA Requirement: Admins with Billing can now bulk enforce MFA for all admins in their org. From the Settings > Security tab, enable the setting under Global MFA Requirement.
    • When this setting is enabled, you will not be able to interact with the MFA setting on individual administrator accounts.
    • If the Global MFA Requirement setting is later disabled, MFA will still be enabled on individual administrator accounts until you disable the MFA setting on the individual administrator’s account.
    • See Settings in the Admin Portal.

May 7, 2024

Externally Managed Passwords

  • Externally managed passwords prevent password changes within JumpCloud, both by users and admins.
  • Use this setting when a user’s password is being managed by an upstream integration or when they’re authenticating with an external Identity Provider (IdP).
  • See Externally Managed Passwords.

May 3, 2024

MacOS USB External Storage Restriction Policy

  • JumpCloud administrators can now block external storage volumes connected over USB, Thunderbolt, or even SD Card readers with one simple policy, powered by the JumpCloud Agent and controlled over MDM.
  • See Create a Mac USB External Storage Restriction Policy.

May 2, 2024

Updates to Dynamic Groups

  • New Operators: We’ve added contains, does not contain, and ends with operators to help with more complex grouping needs.
  • New User Attribute: We’ve added the Company Email attribute for user groups to help with targeting email domain-specific groups.
  • See Configure Dynamic Device Groups and Configure Dynamic User Groups.

May 1, 2024

Microsoft Store Application deployment

  • Admins can now search for Microsoft Store apps in the Software Management section of the JumpCloud Admin Portal. Previously, Microsoft Store apps could only be added to by finding the PackageIDs (PIDs) in the Microsoft Store and manually adding them in the Admin Portal.
  • See Manage Software for Windows with Microsoft Store.

April

April 30, 2024

JumpCloud University (JCU) Enhancements

JCU has some new features that make it easier for customers and partners to access and complete their learning:

  • Updated Learning Paths: Our learning paths have been redesigned to support product feature solutions in JumpCloud, such as Identity Management, Device Management, and Access and Resource Management. Review our JumpCloud Learning Paths.
  • Student Dashboard Filters: Use JCU’s student dashboard to identify the courses you’re enrolled in, which courses are in progress, and the courses you’ve completed.
  • End User Resources Page: JCU has a great end user page that you can filter by topics and content. Explore our End User Resources.

April 18, 2024

Password Manager Desktop App new Linux RPM Build

  • An RPM build for Linux is now available, in addition to the Debian build. Both of these builds auto-update and are stable Linux builds.
    • RPM works on x64 Architecture Red Hat distributions (Fedora).
    • Debian continues to work on Debian based distributions (Ubuntu, Debian).
    • We no longer support the .appimage build as of 04.18.2024.

Remote Assist

  • macOS users will now be prompted to grant the required permissions to run JumpCloud Remote Assist (Screen Recording, Accessibility and Full Disk Access) every time you log in to the system until you grant all the required permissions.
  • You can now directly grant these permissions using the Change Setting option in the pop-up window. 

April 8, 2024

JumpCloud Go

  • JumpCloud Go now supports GNOME-based Linux devices using local device password verification. Biometrics authenticators aren’t supported for Linux in this release. 
  • See Get Started: JumpCloud Go.

March

March 28, 2024

Federated Authentication

Routing Policies

  • Admins can specify which users authenticate with an existing Identity Provider (IdP) instead of having JumpCloud manage their user’s identities. Create a routing policy to enable only specifically assigned users to log into JumpCloud resources using their IdP credentials. 
  • See Routing Policies for Identity Providers.

Device Password Sync

  • Admins can control if a user’s local account password is managed by JumpCloud at an individual user-to-device level.
  • See Device Password Sync.

March 27, 2024

Temporary Elevated Device Privileges

  • You can now grant a user temporary administrator/sudo permissions on their associated device. When the designated time frame expires, the user’s elevated permissions are automatically revoked.
  • See Set Admin/Sudo Permissions.

Software Management - Microsoft Store

March 26, 2024

Newly Improved Device Page

  • We’re giving you a full page layout of the Devices Details page and everything within it to streamline navigation, surface more meaningful information, and allow you to do more, in one place. 
  • See Improved Device Experience.

March 21, 2024

JumpCloud Go

February

February 26, 2024

Software Management - JumpCloud Private App Repository

  • Control the applications you deploy to your fleet without the time and expense involved in setting up and maintaining your own hosting solution…let JumpCloud do it for you!
  • Currently, we support MSI package format for Windows and PKG package format for Mac.
  • Windows MDM or Apple MDM required to get started.
  • See Manage Software with JumpCloud Private Repository.

Enable MFA for Administrator Accounts

  • We’ve added a widget to the Homepage so that you can quickly view a list of the admins in your org who are not currently required to use MFA to sign in to the Admin Portal or Multi-Tenant Portal.
  • From this widget, Admins with Billing can take quick action to enforce MFA for those admins.
  • See Enable MFA for the Admin Portal or MTP Homepage.

February 22, 2024

Password Manager Desktop App

  • This release contains new functionality for archiving items; users will be able to view, delete, and restore archived items easily.
  • Several improvements have been made to ensure Password Manager sync occurs quickly, appropriately, and without issues.
    • The sync improvements are especially important for customers syncing large numbers of users and folders.
  • See JumpCloud Password Manager Desktop App.

February 21, 2024

JumpCloud Go

  • JumpCloud Go now supports Microsoft Edge, Brave, and other Chromium-based browsers. 
  • All Chromium-based browsers use the JumpCloud Go Chrome web extension.
  • See Get Started: JumpCloud Go.

February 8, 2024

Password Manager Browser Extension

  • This release includes an enhanced design and updated functionality to increase usability and security:
    • updated design for easier navigation
    • expanded settings menu
    • enhanced sorting options
    • improved prompt for ignoring, saving, and using passwords on websites
    • easier to use password generator (using a randomly generated password greatly increases a user’s online security)
  • See: JumpCloud Password Manager Browser Extension

January

January 30, 2024

Dynamic Groups

  • We’ve added a starts with Operator to dynamic groups (users and devices).
    • For the time being, use of starts with is limited to one Value.
  • We’ve added a Hostname Attribute for dynamic device groups (for use with equals, not equals, and starts with Operators).
  • See Configure Dynamic User Groups.
  • See Configure Dynamic Device Groups.

January 10, 2024

Dynamic Groups

  • Multiple values for the not equals operator are now supported for dynamic user and device groups.
    • In the following example, only users who are not assigned to any of the three departments indicated will be added to the new user group.
  • See Configure Dynamic User Groups.
  • See Configure Dynamic Device Groups.

January 8, 2024

Password Manager for Admins

  • We have added messages, guardrails, and labels to the Admin Portal to help prevent users from getting removed from a Password Manager enrolled user group and creating a scenario where users have to re-enroll and recover their passwords.
  • Additionally, when enrolling user groups into Password Manager, the admin can filter the groups to hide dynamic user groups.
  • See Enroll users in JumpCloud Password Manager: Admins.

January 3, 2024

Billing Only Role

  • New year, new role! The Billing Only Role has very specific permissions to only view and access invoices, and billing information. This roles also gives access to Support and can create support tickets if needed.
  • See Admin Portal Roles and Manage Admin Roles in the MTP.
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