Upload a Logo for Your Organization

You can help alleviate the potential confusion end-users feel as they interact with JumpCloud by uploading a logo for your org.  

When you upload a logo for your org we show it in the following places: 

• JumpCloud’s Admin Portal and User Portal, see Get Started: User Interface to learn more.
• Email communications sent from JumpCloud to your users. See Customizing Email Templates to learn more.
• The macOS zero-touch onboarding screen.

Considerations:

• You can upload a logo for your org from the Settings page. See Settings in the Admin Portal to learn more.
• If you don’t upload a logo for your org, JumpCloud’s logo is shown in the locations above, by default. 

Uploading Considerations:

• The image file should be a .png or .jpg.
• Maximum file size is 788 KB.
• The image should have a transparent or white background.
• Minimum image resolution is 400px x 400px.
• For improved appearance we recommend:
  • Using rectangular logos with resolutions of 1200px x 400px or 800px x 400px. 
  • Cropping any white space around the logo.

Upload a Logo for your Org

To upload a logo:

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.
2. Go to Settings. 
3. Under the Logo section:
   • Click Browse to navigate to the image’s location on your device.
   • Drag the image from a location on your device into the Logo box.
4. Click save changes.