JumpCloud Password Manager Mobile App

With Password Manager, your team can manage and share passwords, 2FA secrets, secure notes, and other types of sensitive information in a secure and frictionless manner. An important part of the end user’s experience is the mobile application.

Important Considerations

• The email address you use to sign into the mobile application should be your JumpCloud user email address.

Installing and Pairing the Mobile Application

JumpCloud Password Manager is available from the iOS app store or the Android play store. 

• Download and open the application.
  

• You will be prompted to sign in with your email. 
• Once your email address is verified, you will see the JumpCloud Password Manager Activation screen.

• Select Add this device to your account.
• On the desktop Password Manager app, go to Devices > Paired Devices, and click on (+) Add an app.
  

• On the desktop app, add the pairing code from the mobile app.
• All items from the desktop app will be synced to the mobile app, and the device will appear in the list of Paired Devices on the desktop app.
• After your device has been paired, you will be prompted to create and confirm a PIN for accessing Password Manager. This PIN can be the same one created for the Password Manager desktop version.

Using the Mobile App

The Password Manager mobile app home screen, or Categories page, is a collection of the user’s items.

• Selecting the Recent icon will display a list of recent user activities.
• The (+) button is how a user will add items to the app such as a password or payment card.
• Selecting Devices will show which other devices exist on this Password Manager account.
• The More button covers everything else:
  • Security Dashboard: you can check on the security score of your accounts, and review which passwords are weak, reused, old, or at risk.
  • Authentication Settings: options for changing the PIN, enabling Face ID, detecting Face ID change, and setting the lock schedule.
  • Backup Items: gives the steps for creating a backup file on the desktop app.
  • Restore Items: gives the steps for restoring items on the desktop browser extension.
  • Password Generator: can create passwords with editable settings.
  • Safari Autofill Extension: gives the steps for enabling AutoFill on the device.
  • Apple Watch: user can select items to see on the Password Manager watch app.
  • Pair Computer Browser: provides steps for enabling a browser extension on a desktop browser.
  • Settings: general settings and details about the app, along with the ability to enable Quick Autofill and Delete Account.