Integrate with OpenVoice

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials.

Read this article to learn how to integrate with OpenVoice. 

Prerequisites

• A JumpCloud administrator account.
• An OpenVoice administrator account.

Notes

• GoToMeeting, GoToWebinar, GoToAssist, and GoToTraining share a SAML endpoint with OpenVoice. If you would like to use these connectors, you must use the same private key for each of these connectors.

Configure the SSO Integration

To configure JumpCloud

1. Log in to the JumpCloud Administrator Portal.
2. Go to USER AUTHENTICATION > SSO.
3. Click + Add New Application, scroll to or search for OpenVoice, then click configure.
4. Enter a Display Label in the General Info tab. Optionally, you can enter a description and adjust the logo shown for the application.
5. Select the SSO tab.
6. Add or change any attributes.
7. Click save.

Copy the metadata URL

1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
2. Select the SSO tab and click Copy Metadata URL.
3. The URL will be copied to your clipboard.

To configure OpenVoice

1. Sign in to the GoTo Organization Center.
2. Select the Identity Provider tab and choose Automatic from the drop-down menu.
3. Paste the Metadata URL copied in the previous section.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
4. Select the check box next to the group of users you want to give access.
5. Click save. 

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO user authentication workflow(s)

IdP-initiated user workflow

• Access the JumpCloud User Console
• Go to Applications and click an application tile to launch it
• JumpCloud asserts the user’s identity to the SP and is authenticated without the user having to log in to the application

SP-initiated user workflow

• Go to the SP application login – generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO

• Login redirects the user to JumpCloud where the user enters their JumpCloud credentials
• After the user is logged in successfully, they are redirected back to the SP and automatically logged in

Removing the SSO Integration

To deactivate the SSO Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Select the SSO tab.
5. Scroll to the bottom of the configuration.
6. Click Deactivate SSO. 
7. Click save. 
8. If successful, you will receive a confirmation message.

To delete the application

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to delete.
4. Check the box next to the application to select it.
5. Click Delete.
6. Enter the number of the applications you are deleting
7. Click Delete Application.
8. If successful, you will see an application deletion confirmation notification.