Help Center Home > Security Management > Use Google Authenticator with JumpCloud MFA

Use Google Authenticator with JumpCloud MFA

This article shows you how to use the Google Authenticator mobile app to generate Time-based One-Time Password (TOTP) tokens for use with JumpCloud TOTP MFA. Google Authenticator can give users the 6-digit TOTP token that is required to sign in to resources protected by JumpCloud TOTP MFA.

  1. Open the Google Authenticator app on your device.
  2. Tap + to add an account.
  3. Select one of the following options:
    • Scan Barcode. This option uses the mobile device’s camera to scan the QR code.
    • Manual Entry. This option requires you to manually enter the 16-digit code.
  4. Scan the QR code provided by JumpCloud, or enter the 16-digit TOTP code provided by JumpCloud.
  5. Your account is registered and you’ll see it in the app. Google Authenticator will now generate new TOTP tokens every 60 seconds.
Back to Top

List IconIn this Article

Notebook IconLearn More

Set Up an Authenticator App for Your User Account

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

Submit a Case